“In a Results-Only Work Environment, people can do whatever they want, whenever they want, as long as the work gets done.” This is not simply company-sanctioned flextime. A true ROWE has unlimited paid vacation time, no schedules, no mandatory meetings, and no judgments from co-workers and bosses about how employees spend their days. In other words, managers trust employees to get their work done and do not mandate — or even comment on — when, where, or how it happens. Because everyone is evaluated based on what they accomplish, as opposed to how much time they spend looking busy at their desks, it becomes clear very quickly who is actually getting work done and who isn’t.
What this looks like on a daily basis is different for every employee. For example, one Best Buy e-learning specialist completes an entire month of work in two weeks so that he can spend the rest of the month following his favorite bands around the country, checking in with the office via email and cell phone. For someone else, it might mean working from 6 a.m. to 10 a.m. and then logging back online at 8 p.m., whether from the office, home, or a resort in Hawaii.